Update to Pre-Order Payments
I am currently updating my pre-order payment policy I am altering it from full payment upfront to full payment a week before the release date of the item (this will help insure there is no delay in your item being posted) card details will need to be entered on the initial checkout but nothing will be charged until a week before the release date.
Any dates shown during checkout as to when your card will be charged for the purchase are advisory and subject to change should the release date of the item alter, you will be advised by email if the chargeable date has changed
On checkout for items without a confirmed release date you will see that your card will be charged at a ‘future date’ the exact date will be confirmed to you via email when the item has a confirmed release date.
Any order placed for Pre-Order products with less than 7 days until release will be charged the same day / the next working day. Pre-Order orders with less than 7 days to go until release will show as Back Order items on the product screen and checkout this is to ensure payment is made on initial checkout. Relevant Pre-Order incentives are still active during the period up until (but not including) the day of release even if the product page says that the item is on Back Order
A small minority of items will still require payment to be made on initial checkout
Release Dates
Release dates on pre-orders are subject to change by the publisher. If there is any alteration in a release date after you have submitted a pre-order I will endeavour to inform you via email.
Payment
Payment of pre-orders will need to be done on initial checkout (on a minority of items – please see update to pre-order payments above).
Due to the way that checkout works pre-order items must be purchased separately (Unless you are ordering multiples of the same item).
If you want to purchase 2 different pre-order products you will need to checkout twice
In stock items will need to be purchased separately to pre-order items as well.
Dispatch
Pre-orders will be dispatched 1-2 days before the release date.
Delivery
Over £20 – The majority of pre-orders will be dispatched using Royal Mail Tracked 24 or Tracked 48 with the aim of arriving with you on release date. Some larger items may be posted via a courier using a tracked service designed to arrive with you on release date.
Under £20 – The majority of pre-orders under £20 will be dispatched using Royal Mail 1st Class or Royal Mail 2nd Class with the aim of arriving with you on release date.
Pricing
In the event of a price reduction on www.MaponusGaming.co.uk in a pre-order title prior to dispatch all customers will pay the lower amount. There will be no need to cancel and re-order to obtain the lower price. A refund will be sent for the price difference please allow up to 5 working days from release date for this.
In the event of a price increase on www.MaponusGaming.co.uk in a pre-order title prior to dispatch you will only pay the price that was advertised when you purchased the product. Unless there was a pricing error on the item initially.
Back Order
Some items will be available to back order. Back order items will typically take 1-2 working days (If there is a longer delay I will let you know) to arrive in stock and will be dispatched as soon as they arrive in stock. Back Orders must be paid for on initial checkout.
Cancellation
You have the right to cancel a pre-order or back order up until the item has been dispatched without charge unless the pre-order comes with additional items such as but not limited to extra in game items, early access, bonus skins and BETA codes. There will be a £5 charge upon cancellation of the order for use of any additional items / codes that you have received. If you wish to cancel after the item has been dispatched please refer to my Refunds and Returns policy